Support

Frequently asked questions

Everything you need to know about our formulas, ingredients, and orders.

Your microbiome is the community of bacteria and other microorganisms living in and on your body, most densely in the gut. It plays a role in digestion, immunity, and even mood regulation through the gut-brain axis. A balanced microbiome supports overall well-being, which is why every Biometic formula is built around restoring and maintaining that balance.

It depends on what you're looking to support. Equilibrium focuses on digestion, Serenity targets stress and sleep through the gut-brain axis, and Vitality supports immunity and energy. If you're not sure, start with Equilibrium — a balanced gut is the foundation the other two build on.

Most people notice initial changes within 2 to 3 weeks of consistent daily use, with fuller effects building over 6 to 8 weeks. The microbiome shifts gradually, not overnight, so consistency matters more than the exact dose timing.

Every strain and botanical is sourced from suppliers who meet our purity and sustainability standards, and each batch is tested independently before it ships. We work directly with microbiome researchers during formulation, not just at the marketing stage.

Our formulas are designed to be gentle for daily use, but any change to your gut microbiome can cause mild, temporary digestive adjustment in the first few days — this typically settles on its own. If you have a pre-existing condition, are pregnant, or are nursing, check with your doctor before starting any new supplement.

Each product page lists its full ingredient panel. If you have specific allergies or sensitivities, we recommend reviewing that list carefully or reaching out to us directly before ordering.

Standard orders typically arrive within 5 to 7 business days after dispatch. You'll receive a tracking link by email as soon as your order ships.

Yes — subscribing gets your formula delivered automatically on the schedule you choose, and you can pause, skip, or cancel at any time from your account.

If a product isn't right for you, reach out within 30 days of delivery and we'll sort out a return or exchange. We stand behind the formulas we ship.